Chapter 1 - Don’t fear to jump

Chapter 2 - Feedback is a gift

Chapter 3 - Work like a team

Chapter 4 - Enjoy helping others

Chapter 5 - Recognizing strengthens relationships

Chapter 6 - Honestly leds to trust

Chapter 7 - Happiness is contagious

Chapter 8 - Enjoy your job

Chapter 9 - Empathy is the key

Chapter 10 - Mind other’s work

Chapter 11 - Create a wow effect

Chapter 12 - Safety is a must